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Testimonials & Reviews

Testimonials & Reviews

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Bob K.
Bob K.
21:01 14 Oct 21
SUMMARY: Incredibly professional, incredibly thorough, and incredibly competent. We are so lucky that we did a little bit more searching when our...
Raymond Q Grottis
Raymond Q Grottis
23:43 12 Oct 21
Very Highly recommend Design floors . Excellent job done with no issues and Leo the Sales Manager was exceptional !
Mari Bessert
Mari Bessert
21:57 12 Oct 21
Loved the choices for flooring they offered and have used them twice for carpet and vinyl flooring.
Lisa Miller
Lisa Miller
21:55 12 Oct 21
I am very happy with my experience with Design Floors. Excellent customer service and installation of my wood floors. I highly recommend them.
Carol Kirby - Expressions
Carol Kirby - Expressions
19:25 11 Oct 21
Great experience all around. Quality of work was great with attention to detail. Installers were very nice, experienced, and conscientious.
Jason Ellis
Jason Ellis
22:24 10 Oct 21
We had floors replaced as part of water damage restoration and Design Floors was chosen by our contractor. We got lucky, because we couldn't be happier about working with them. We originally intended to stick with wood, but decided instead to go with vinyl planks after considering style, cost, maintenance and taking several samples home. We worked mostly with Siegfried, but when we had to visit the store to look at more samples on his day off we had no problem getting help. The installers did a wonderful job. They're very quick and good at what they do.
Jason E.
Jason E.
15:25 10 Oct 21
We had floors replaced as part of water damage restoration and Design Floors was chosen by our contractor. We got lucky, because we couldn't be happier...
Matthew Maurer
Matthew Maurer
22:59 09 Oct 21
I have to update my review to add what Leo and his team just finished on our fireplace tile. We replaced the tile on both of our fireplaces. Attached are the photos. The first one is what it currently looks like. The second is what it looked like when we bought the house. Leo and his team at Design Floors did an amazing job on our house work. They replaced the carpet upstairs, put vinyl flooring in the media room, replaced carpet with hardwood in two rooms downstairs, and sanded and refinished the hardwood on the whole downstairs floor with a custom color. Leo was on it from day 1 and helped me through every step. He was polite, courteous, and an amazing help. We love how everything turned out. Highly recommended!!!
Michael McLaughlin
Michael McLaughlin
11:39 06 Oct 21
Our experience with Design Floors was AMAZING! From the selection of the engineered wood flooring with Rholetta, to the expert installation, everyone in this company is knowledgeable, professional, helpful and great at communication and follow-up. The pricing was VERY reasonable, and promises were KEPT (quality, timeline, cleanup after installation). We will always use Design Floors for ANY of our future flooring needs!
Kasia Mizera
Kasia Mizera
16:47 27 Sep 21
Great people! Great company! Everything was top-notch. They were on time, did wonderful job, very clean, ready to help. The best company for flooring. Our stairs and hall look beautiful.
Rebecca F.
Rebecca F.
13:38 24 Sep 21
Good help is hard to find; and this team came through!!! Leo was super patient, helpful, and all around awesome! Everyone from sales to install made the...
Neva Ignatow
Neva Ignatow
04:10 18 Sep 21
We have worked with Rholetta from Design Floors who has done an excellent job of having our floors redone with tile. She was professional and meticulous, the project started on time and was completed without any delays. The crew was really experienced and their work was top quality. I'd recommend this company for flooring projects.
Jacob Nevarez
Jacob Nevarez
18:22 10 Sep 21
Extremely happy with the our experience. Had to have almost all floors in our house replace due to winter storm damage. They were very accommodating to our time schedule and very communicative with feedback and expected delivery and install times. Siegfried provided many samples as well as expertise to help us make our final decisions. Final installs look great!
Michael Lattimore
Michael Lattimore
15:29 10 Sep 21
Very professional, good customer service, did great job
Jacob N.
Jacob N.
11:23 10 Sep 21
Extremely happy with the our experience. Had to have almost all floors in our house replace due to winter storm damage. They were very accommodating to our...
Lawrence Rakowski
Lawrence Rakowski
22:14 02 Aug 21
Impeccable craftsmanship coupled with stellar customer service and scheduling flexibility. Exceeded expectations!
Linda Mankoff
Linda Mankoff
21:16 27 Jul 21
I am very happy with the professionalism and quality of work performed at my house. I highly recommend Design Floors for any work you need done, they are the best!
Rama Patel
Rama Patel
15:24 17 Jun 21
Excellent experience, good value and very satisfied with the remodel.
Rama P.
Rama P.
08:21 17 Jun 21
I have worked with Design Floor for years from my old home to my new home. John is very easy to work with and has always come up with nice design ideas and...
Lillian H.
Lillian H.
18:37 25 Apr 21
Family owned local business. They work fast and are courteous in your home. Showroom staff is friendly and helpful. John runs a very forthright business....
Matt Palmer
Matt Palmer
15:58 12 Apr 21
Great selection of products, great crews that are respectful of your home, and easy to do business with. We used the Design Floors team to replace our kitchen countertops and backslash to start, then install a new tile floor in the laundry. We were very happy and just had them out again to replace tile with hand-scraped wood floors. They did a great job again! Thank you Leo, John, Edwin and crew.
Cal Smith
Cal Smith
15:06 05 Apr 21
Design Flooring did an excellent job on our installation. They showed up on time, completed the work in the duration we were told, and the quality of installation and cleanup was great.
Bailey L.
Bailey L.
13:02 31 Mar 21
I am here the sing the praises of Design Floors, and specifically Siegfried. We purchased a (new to us) home in late 2020, moved in January 1st, 2021 to...
J W.
J W.
11:02 28 Mar 21
We just had all of our floors replaced, by Design Floors in Lewisville, with engineered wood and carpet as well as some stone work done. They were very...
Ein Quiry
Ein Quiry
14:42 22 Mar 21
Wonderful locally-owned business. Rholetta is super responsive and delightful to work with! Albert and his team of installers are professional, timely, and pay attention to details of their work. We loved the final outcome and will certainly reach out to Design Floors for more projects!
Bailey A.
Bailey A.
09:06 20 Feb 21
We purchased a new home only to find water damage from the master shower into the master closet. You can imagine my devastation, but then, enter Siegfried...
Ryan Norell
Ryan Norell
02:00 09 Feb 21
Simply amazing! From the workers in the store to the crew that completed our tile demo/laminate installation we were blown away by the job they did. Throughout every step we were informed of what was going on and felt very safe with all the Covid-19 protocols they were taking. We received many proposals from different flooring installers, but ended up going with Design Floors in the end due to their value and ease of business they provided.
Stacy Wright
Stacy Wright
02:54 16 Jan 21
I was so impressed with the incredible work and professionalism of this place. From picking out what floors I wanted, to the install completion, it was seamless! I worked with Leo - he is awesome! I felt no pressure or rush to make a decision, which was so nice. The installers worked fast and did such a wonderful job. They kept their masks on at all times and cleaned up each day after they were done. Everyone who has come into my home has commented on how nice my floors are.
Stacy W.
Stacy W.
21:36 15 Jan 21
Design Floors was excellent from the time I walked in the door for floor selection to installation completion. I could not be happier with my new floors in...
Stephen Mudd
Stephen Mudd
20:25 12 Jan 21
Luis Lopez
Luis Lopez
18:48 08 Jan 21
These guys are the best! Their attention to detail is incredible...if you are looking to install new floors stop the search and hire them now!You won't be disappointed!
Luis L.
Luis L.
10:49 08 Jan 21
These guys are the best! Their attention to detail is incredible...if you are looking to install new floors stop the search and hire them now!You won't be...
Bryan M
Bryan M
20:37 28 Dec 20
Great work overall. We couldn't have been happier with their service and the results!
BGCNCT
BGCNCT
21:11 18 Dec 20
When you spend thousands of dollars on replacing a tiled floor in your home you want to make sure you're working with a reputable company that is professional, competitively priced and completes the work on time. Design Floors checks all of the boxes. From the initial call to the completion of the job the owner and staff made me feel at home. Complete details of the logistics of going through the process were provided in detail. My wife and I could not be happier how our new floor and fireplace look. I highly recommend Design Floors for your flooring requirements.
Daxeej b Amary
Daxeej b Amary
15:02 15 Dec 20
Design floors did an amazing job. The whole process was very professional and I am very happy with the flooring and install. Siegfried was our Rep. from the store and he was exceptional. I definitely recommend going with Design Floors!
Sarah Plummer
Sarah Plummer
21:21 10 Dec 20
Design Floors installed new hand scraped wood floors for all our rooms downstairs (including master and study). The quality was excellent and they they finished on time.I am very satisfied and definitely would recommend them!
Jay Shipp
Jay Shipp
00:12 05 Dec 20
Sharilyn P.
Sharilyn P.
20:31 20 Nov 20
They did a great job removing the carpet in one of my bedrooms so I could convert the room into a home office. Shopping for the right type of flooring was...
nancy fowler
nancy fowler
04:34 19 Nov 20
Excellent workmanship and great people sent to my home. Customer service great-highly recommend-I will be using them for future projects
Carol Bushnell
Carol Bushnell
01:03 17 Nov 20
Nov. 2020 and 5th time using Design Floors. This time it was installing LVP in our remodeled kitchen and laundry room. We had bought extra for these areas in Feb. 2020 after purchasing and moving to a different home and having Design Floors install LVP in the the house and install tile in ta bathroom floor and tub surround. Jose and his crew came back this Nov. and did another outstanding job. They are detail-oriented and the completion of the flooring makes our home just beautiful. Rholetta, our sales person, was very nice to work with. She was able to set up the install and payments over the phone (since they already had measurements because they think ahead in order to meet customers' needs). We appreciate Rholetta's knowledge and her keeping us informed. She was knowledgeable, friendly and efficient. We knew again that we were in very good hands. Thanks again to the crew!Review from 1st time we used Design Floors: After visiting 3 other flooring stores, we finally found Design Floors, and they had the best selection of good quality laminates and the great customer service that were lacking at the other flooring dealers. Bryson is very knowledgeable about the products and distributors. Service and pricing were very fair and transparent...no surprises. They use their own installers and the installation and clean up were excellent. Went to the store on a Monday, install was started that Friday and completed by Saturday at noon (3 bedrooms and very large closet). Only had one box and a few pieces left over---super job with measurements and estimate! Bryson phoned the next business day to follow up and to let us know he had a $200 check for us because there was not as much leveling as anticipated. Highly recommend this place and will be using them for our kitchen counters too.Now it is August and our second time using Design Floors-- had another solid experience. The job required that they tear out stone tile, so it was messier. We added more of the same type of flooring that we used on the last job. So ordering was very easy, all done over the phone by giving Bryson our credit card number after the store's very accurate, efficient and courteous estimator took measurements. Bryson got the job scheduled within a couple of weeks, and the crew arrived on time and got to work. Bryson helped to arrange for someone they use to clean the house in the areas where the floor was installed which included the kitchen. Mari wiped down the inside and outside of the cabinets! We are happy with the results again.
Edward Fowlkes
Edward Fowlkes
20:36 23 Oct 20
We have used Design Floors for several tile flooring projects as well as a complete master bathroom remodel in our home. Their service and quality of installation was outstanding. Most recently Leo assisted us with replacing the kitchen and living room floors in my mother-in-law's townhouse. The cost was competitive, the service excellent and the installation process and outcome was just outstanding.
J.C. Li
J.C. Li
22:06 21 Oct 20
crew shows up on time and did fast and good work installing laminate flooring and helped move furnitures as well. communication with flooring contact is really good and very responsive. would recommend.
Jenna J.
Jenna J.
09:06 20 Oct 20
We partnered with Design Floors to replace our floor downstairs from dingy engineered hardwood to porcelain tile. This was a huge project that we planned...
Veronica Diaz
Veronica Diaz
13:14 16 Oct 20
It was a pleasure working with Danny for our flooring needs. He worked with us on the timeline we had and was able to have the flooring delivered and installed fairly quick.
Shane McLaughlin
Shane McLaughlin
14:28 12 Sep 20
Highly recommend!!! Smooth process from start to finish. We will definitely use Design Floors again!
Norman Treida
Norman Treida
02:55 31 Aug 20
Siegfried was very attentive and helpful as we tried to find the "perfect" flooring for our house. He showed us 7 or 8 samples before we chose one. Very happy with our choice and feel that we received good value for our money spent. Their installers did a great job with minimal mess, including "sealing off" rooms and the second floor to contain the dust.We recommend that you check out Design Floors if you're shopping for new flooring material.
Douglas R Engel
Douglas R Engel
18:19 26 Aug 20
We had Manufacturered hardwood floors installed in a Den and Bedroom that matches the hardwood floors in the rest of the house. Design Floors did the job fast and to our expectations. They reinstalled 3 transition boards at our request, by making custom boards to our specifications and replaced the 3 installed transition Boards. Design Floors it a great company to work with.
Kristi
Kristi
17:04 21 Aug 20
I’ve been wanting to get rid of the old 90’s tile in my home since we moved here a few years ago. My experience with Siegfried & Design Floor staff was awesome from the beginning. I was looking for my old tile to be removed and new tile installed at a reasonable price. After getting quotes from other companies & debating whether I should just try the task myself, once I met with Siegfried I knew immediately this would be the company I chose. They did an awesome job on my floors and I couldn’t be happier! They were quick, efficient, had reasonable pricing & all around a great experience. I eventually want to get our old carpet replaced & I will def be a returning customer for that job.
Leigh Anne Sumcizk
Leigh Anne Sumcizk
02:50 15 Aug 20
We had almost all of the flooring in our house redone back in December. Due to finances, we skipped a couple of rooms and decided to do those at a later date. We’ve been so happy with our floors and finally just completed the last few rooms. Both experiences were amazing and I’m in disbelief how seamless our hardwood from December blend in with the install from today. You’d never know the installs were done 8 months apart! 10/10 would recommend this company to anyone looking for good quality floors!
Chuck Pannell
Chuck Pannell
03:57 05 Jun 20
Design floors has installed wood floors in nearly every room in my house. Each project has turned out great. They are extremely thorough and detailed in their work. I would highly recommend them for any flooring or remodel.
Paul Drew
Paul Drew
20:09 22 Feb 20
It is exactly what you would think it is. Knowledgeable people who were nice and helped us learn what we needed to know.
Jamie Seloover
Jamie Seloover
21:16 28 Jan 20
Everything was flawless from start to finish. Great customer service, competitive pricing, and expert installation. I love my floors! Thanks, Edwin and team!
angela osborne
angela osborne
21:55 29 Dec 19
I've worked with Design Floors and Rholetta two times. First project was a kitchen and bathroom in Flower Mound. I wanted to do a new backsplash and master bath remodel in my townhome in Fort Worth. After having an impossible time finding a contractor that would even give me a bid(!) I called to see if they would consider a project 30 miles away from their offices. I was thrilled that Rholetta said we were in their territory.Rholetta makes the process very easy. I sent her pictures of what I was considering. She came out to measure and brought many samples of similar and consideration tiles. She's got a great eye for color and texture. She basically provides full design services with the added expense and pain of a designer. She responds quickly via call, text and email. We took several weeks to arrive at the right selections.Anibar and his team were excellent and a pleasure to work in our home. They were cautious of out furnishings, covering them daily. They did an excellent job cleaning up daily. He was always on time and stayed late to ensure the project finished on schedule. We were complete in two weeks. He does amazing tile work. Anibar also kept an eye on the plumber and shower door guys and provided some feedback on their recommendations.I have nothing but compliments for Design Floors, Rholetta and Anibar. I like they are a one stop shop for materials and labor. They finished on time. Three of my neighbors have asked for their contact information. You will NOT be disappointed to work with Design Floors.
Betsy Warren
Betsy Warren
22:01 03 Dec 19
Design Floors installed hardwood flooring 18 months ago. Transition with 2 existing rooms with flooring was excellent. Fast forward to water damage and the need to have half of a room re-done. Amazing work in the repair! Bryson great at coordinating care and communicating with me. The onsite crew professional and excellent work I also had a fireplace re-tiled and that turned out beautifully. Without hesitation recommend Design Floors!
Patty Haddock
Patty Haddock
23:27 22 Nov 19
Design Floors is fantastic! We are very happy with the entire experience and absolutely love our new floors. We went with luxury vinyl plank for our main living areas for durability and it's waterproof but looks like hardwood. We also had new tile installed in our entryway. Edwin and the entire team was very helpful during the planning process as it took us a few months to finally decide on exactly the right choice for us. Highly recommend Design Floors for all your flooring needs!
Sameer Phatak
Sameer Phatak
01:19 23 Oct 19
Highly recommend their services. Edwin Ramos was very helpful during our selection process and the workers were punctual and did a great job.
Lou Blanchard
Lou Blanchard
19:52 13 Sep 19
Design Floors just made my dream floors come into reality. After water damage, my hardwood floors had to be replaced in the kitchen and restored in the rest of the house. They are stunning! I cannot thank them enough for the workmanship and professional installation. Every person that was part of this experience was professional and dedicated to making this a smooth and beautiful outcome. I am always hesitant to use a company that I do not know much about, but after reading the reviews on Design Floors I am so thankful this was the company I chose. Our hardwood floors were a hot mess and they are now the showcase of our home. with perfect color staining, intricate matching and a beautiful polish.L BlanchardKeller, TX
Dan Villarreal Jr
Dan Villarreal Jr
20:23 16 Aug 19
Design Floors were the best company I have had the pleasure of working with since I have been remodeling my home in Lantana, Tx. Edwin was extremely helpful my color and design decisions. The crew was clean and professional leaving my house as they find it with the exceptions of the great job they did. I definitely recommend Design Floors.
Corinne Shane
Corinne Shane
15:58 05 Jul 19
I can't say enough wonderful things about Design Floors. Edwin was great helping us find the right floors for us and getting us a great price. The measurements were done very quickly. The install crew were fantastic and very flexible with us when we found some unexpected plumbing issues during install. They still got everything done in the time they said. Everyone at Design Floors is professional and courteous. We will definitely be using them again when it comes time to replace the carpet.
Steve Southwell
Steve Southwell
20:21 23 Mar 19
We had Design Floors redo the floors in our entire house. We got some excellent porcelain tile for most of the house, and we just can't get over how nice it looks. In our bedrooms, we got vinyl planks that look very convincingly like wood. The crew were very professional, and careful with our belongings as we moved furniture from room to room. They even respected that we had cats that needed to stay put in one of the rooms while most of the work was done. The workmanship was top notch, and I've yet to see any flaws. I also appreciated the veterans' discount they offered. I love my new floors!
Steven Benton
Steven Benton
02:57 17 Dec 18
Jarih Jafri
Jarih Jafri
17:13 21 Apr 18
Great service and customer service and installtion of carpet and floors dealt with Rolleta awesome to work with
Amar Panesar
Amar Panesar
01:08 16 Feb 18
We recently had new wood look tiles put in our downstairs by Design Floors. Bryson, the sales rep was very patient when I inquired about the Installation process. I had so many ques. which he answered & provided detailed information about, which I could not get elsewhere. He is just amazing & very helpful. That convinced us to hire them. His crew did an amazing job with install. We couldn’t be happier. They also offer a two year warranty on their work. They provide a cleaning service after all work is done. Bryson also stopped by upon completion to make sure we were happy. We highly recommend Design Floors due to their above and beyond work, excellent customer service and customer satisfaction!
Michael Villaruel
Michael Villaruel
17:59 06 Apr 17
These guys worked with me to get the best value carpet. Very nice helpful people!
Karen Willoughby
Karen Willoughby
23:04 04 Jan 17
Finished project looks good, Thanks John for your help on the project.
Jurie Pieterse
Jurie Pieterse
18:55 13 May 16
They were one of the best priced and the installation crew was highly professional, neat and did an awesome job. I particularly liked their straight forward and transparent pricing versus competitors that didn't provide a clear breakdown of material costs and labor.
P AA
P AA
09:18 14 Feb 16
I had been looking for flooring for my kitchen and bathrooms off and on for a yearwhen my handyman took me to Design Floors. I wasn't there long before I sawexactly what I wanted...the solution to my long search. They discounted the priceand made me want it even more! I had long anticipated having my floors redone,and I was not in the least disappointed! The product was great, the installationwas perfect (a couple of men who had 15-20 years of experience each did anabsolutely outstanding job). Bryson Fudge was the salesperson and proved tobe extremely knowledgeable as well as a pleasure to work with who went out ofhis way to help me more than once. In summary this was one of my betterexperiences while upgrading and redoing parts of my home. I would nothesitate to recommend Design Floors to others.
Steph Curry
Steph Curry
21:31 10 Dec 15
I purchased carpeting from Paul Owen and he was very helpful with helping me pick a product that would work well with my dogs and lifestyle. He gave me many different options within my budget and even was able to get the price lower on the product that I loved. The installers were right on time and worked very efficiently. My whole first floor looks amazing and I can't wait until I am ready to upgrade in other parts of my house.
Michael McKnight
Michael McKnight
18:46 24 Oct 12
They did a bath renovation a couple years ago and wood flooring and was very professionally done. With those results, I had them do my carpets in the last few weeks. Same quality as well! I dealt with Paul on most work, but John was helpful as well.
Eddie Turner
Eddie Turner
16:48 24 Oct 12
I am a remodeling contractor and have been doing business with Design Floors since their first day in business. John and Paul and everyone at Design Floors are wonderful with customers, offer outstanding advice, always have very competitive pricing, and never disappoint with service. They have performed countless flooring jobs for my customers over the years. Go see them, you will not be disappointed.Eddie Turner
Sandy White
Sandy White
21:57 22 Oct 12
We just bought our new floors wood,carpet and tile from Design Floors;they we very helpful and did a great job. My dads a custom home builder and he said that the installation was one of the best he had ever seen. Like I said, good prices and good company. Will use on future projects for sure.
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